COMPANY INFORMATION



Registered Business: DMDSTUDIOS



Registered in Ho Chi Minh , Vietnam



Registered Address: 9 Dang Thi Nhu, D1, HCMC



Registered Business Number: 41A8048350



Tax Registration Number: 0316592190



 



DMDSTUDIOS ("DMDSTUDIOS" "we" "us") website (our "Site") and related services are made available to you in accordance with the following Terms of Use & Service, and any other rules posted on our Sites (collectively, the "TOS"). Please read the TOS carefully before placing any orders on www.dmd-studios.com.



We may modify the TOS from time to time. Please read the TOS and check back often. If you do not agree to any change to the TOS then you must immediately stop using the Site. Any changes made after you have placed an order will not affect that order unless we are required to make the change by law.



 



Registration and account Terms and Conditions



To use some of the services or features made available to you on this Site you will need to register for an account. When you register you are required to provide information about yourself that is true, accurate, current, and complete in all respects. Should any of your registration information change, please notify us immediately at the following e-mail address [email protected]. We may also change registration requirements from time to time.



Here are the some of the benefits you’ll be able to enjoy by registering with us for a DMDSTUDIOS account:



•    Track your orders and review past purchases



•    Request your return or exchange directly from your account



•    Add sold out items to your Wish List so you can see if more stock arrives



•    Add a gift card and keep track of any store credit on your account



•    Save your address and card details so you can shop even quicker next time



•    Manage your account details, address book and email preferences



To create an account, simply click on SIGN IN and then REGISTER NOW to fill in your details. The account password you create should be unique and kept secure, and you must notify DMDSTUDIOS immediately of any breach of security or unauthorized use of your account.



Please refer to our Privacy Policy for information about how we use your data.



 



1 . ELIGIBILITY TO PURCHASE



In order to make purchases on the Site you will be required to provide your personal details. In particular, you must provide your real name, phone number, e-mail address and other requested information as indicated. Furthermore, you will be required to provide payment details that you represent and warrant are both valid and correct and you confirm that you are the person referred to in the Billing information provided.



The Site is available only to individuals and others who meet the DMDSTUDIOS terms of eligibility, who have been issued a valid credit/debit card by a bank acceptable to DMDSTUDIOS, whose applications are acceptable to DMDSTUDIOS and who have authorized DMDSTUDIOS to process a charge or charges on their credit/debit card in the amount of the total purchase price for the merchandise which they purchase. Products purchased by the buyer are for personal or gift use and should not be re-sold, used for commercial purposes or any other commercial benefit. In addition, DMDSTUDIOS reserves the right to restrict multiple quantities of an item being shipped to any one customer or postal address.



By making an offer to purchase merchandise you expressly authorize us to perform credit checks and where DMDSTUDIOS feels necessary, to transmit or to obtain information (including any updated information) about you to or from third parties, including but not limited to your credit/debit card number or credit reports (including credit reports for your spouse if you reside in a community property jurisdiction), to authenticate your identity, to validate your credit/debit card, to obtain an initial credit/debit card authorization and to authorize individual purchase transactions.



Furthermore, you agree that we may use Personal Information provided by you in order to conduct appropriate anti fraud checks. Personal Information that you provide may be disclosed to a credit reference or fraud prevention agency, which may keep a record of that information.



Please refer to our Privacy Policy for further information about how we use your data.



 



2. PRICING POLICY



Prices shown on the Site are in Vietnam Dong ( VND ), US Dollars (USD).



From time to time, prices are subject to change in response to currency exchange rate changes,markdowns and other commercial factors. The price applicable to your order will be the price current at the time your order is accepted.



Customers purchasing from a country served as DDP will incur relevant import duty and tax. Customers purchasing from a country served as DDU will be charged for the items purchased and shipping costs only. Import duty or tax costs will be invoiced to you directly from EMS, UPS or an import broker appointed by you. We recommend you contact your local customs authority to determine a landed cost price prior to purchase completion.



If you are a customer whose credit/debit card is not denominated in Vietnam Dong, US Dollars, the final price will be calculated in accordance with the applicable exchange rate on the day your card issuer processes the transaction.



Regardless of your shopping destination and the currency you shop in, your purchase may be processed by one of our regional affiliate companies in which case your bank may charge you an international transaction fee. DMDSTUDIOS is not responsible for any such fee or charge. 



 



3 . PAYMENT



Payment can be made by Visa, MasterCard, American Express,  and any other methods which may be clearly advertised on the Site from time to time. You can also choose to pay with PayPal. When selecting this option at checkout, you will be directed to the PayPal site to 'Log In' and review the amount shown before clicking 'Pay Now'. Once this transaction is complete, you will then return to DMD-STUDIOS.COM. Payment will be debited and cleared from your account upon dispatch of your order. You confirm that the credit/debit card that is being used is yours or that you have been specifically authorised by the owner of the credit/debit card to use it. All credit/debit card holders are subject to validation checks and authorization by the card issuer. If the issuer of your payment card refuses to authorize payment to DMDSTUDIOS, we will not be liable for any delay or non-delivery.



We take reasonable care to make our Site secure. All credit/debit card transactions on this site are processed using ONEPAY, a secure online payment gateway that encrypts your card details in a secure host environment. If you are a registered DMDSTUDIOS user, we will securely store your credit/debit card details on our systems. These details will be fully encrypted and only used to process card transactions which you have initiated.



To help ensure that your shopping experience is safe, simple, and secure, DMDSTUDIOS uses Secure Socket Layer (SSL) technology.



Furthermore, we take reasonable care, in so far as it is in our power to do so, to keep the details of your order and payment secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorized access to any data you provide when accessing or ordering from the Site.



 



4. EXCHANGES AND RETURNS



Please check our Exchanges & Returns policy for details , which is part of these Terms and Conditions.



 



5. CLAIMS



Claims arising from damage delay or partial loss of the goods in transit must be made in writing to the company within 2 working days  with orders in VietNam and 7 working days with worldwide orders . DMDSTUDIOS shall be afforded reasonable opportunity to investigate any claim made hereunder, and the customer shall, if so requested in writing or verbally by the company promptly return any of the goods subject to any claim and any packing materials securely packaged and return them to the company for examination.



 



6. LIABILITY



If the customer establishes that any of the goods have not been delivered, or have been delivered damaged, or are not of the correct quantity, DMDSTUDIOS shall at its option, replace them with similar goods, or allow the customer credit for their invoice value . In no circumstances shall the liability of the company to the customer under this condition exceed the invoice value of the goods.



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